This describes the essential skills and knowledge and their level required for this unit

Required Skills

negotiation and liaison across a range of internal and external customers

contingency management

contract interpretation

project management

conflict resolution

client interaction

financial and time management

Required Knowledge

relevant legislation regulations codes of practice and policies applicable to the industry and the council including those relating to environmentalsustainable practice and OHS

relevant systems and procedures to aid in the achievement of sustainable practice

contract procedures

contract law

knowledge of the contract service

performance standards and analysis

complaint procedures

costing processes

Hidden text

Overview of assessment requirements

A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria The knowledge and skill requirements described in the Range Statement must also be demonstrated For example knowledge of the legislative framework and safe work practices that underpin the performance of the unit are also required to be demonstrated

Critical aspects of evidence to be considered

Maintenance of files relating to records of meetings payments progress reports file notes and discussions

Effective communication with the contractor

Monitoring of industry changes

Making recommendations covering a range of contracts

Maintenance of WorkCover OHS and audit processes and uptodate insurance files

Monitoring relevant laws by laws and regulations or best practice on environmental performance and sustainability

Context of assessment

On the job or in a simulated work environment

Relationship to other unitsprerequisite or corequisite units

Prerequisite units nil

Corequisite units nil

Method of assessment

The following assessment methods are suggested

observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies

written andor oral questioning to assess knowledge and understanding

completion of workplace documentation

thirdparty reports from experienced practitioners

completion of selfpaced learning materials including personal reflection and feedback from trainer coach or supervisor

Evidence required for demonstration of consistent performance

Evidence will need to be gathered over time across a range of variables

Resource implications

Access to a workplace or simulated case study that provides such resources as

a range of council contract documentation and records

relevant commercial law texts on contracts

relevant council policies and procedures documents

Administrative processes for contracts may include:

Records of contract progress may include:

Services may include:

Testing may include:

Payments may include:

Conditions of contract may include:

Contractor performance is evaluated in terms of: